Responsible Gaming
Our Commitment to Safe Gaming
At Rocket Play, we are committed to promoting responsible gambling practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
Rocket Play is strictly for players aged 18 years and over (or the legal age of majority in your jurisdiction). We do not permit access to anyone under the legal gambling age in Australia. By accessing our site, you confirm that you meet these age requirements.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, help is available:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time and money spent
- Neglecting family, work, or other important responsibilities
- Using gambling to escape stress, anxiety, or other emotional problems
- Experiencing difficulty reducing or stopping gambling
- Borrowing money or going into debt to gamble
- Experiencing relationship conflicts due to gambling
- Experiencing physical or mental health problems related to gambling
Self-Help Tools
Rocket Play provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
- Loss Limits: Set a limit on the amount you are willing to lose during a session
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Rocket Play
- Session Time Limits: Set a maximum duration for your gaming sessions
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations in Australia
If you or someone you know needs help with problem gambling, confidential support is available from:
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential counselling and support for Australians affected by problem gambling
- Gambler's Help (Victoria): 1800 858 858 – Free telephone counselling service
- Problem Gambling Services (NSW): 1800 858 858 – State-based support
- Beyond Blue: 1300 224 636 – Mental health support including gambling-related concerns
International Support Resources
Additional support is available internationally:
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Need Help?
If you are struggling with problem gambling, please reach out for support today. There is no shame in asking for help, and professional counsellors are available to provide confidential assistance. Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858.
Your wellbeing is our priority. Play responsibly.